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If you are in need of any of our password recovery services, here are detailed instructions regarding working with us. Please read these instructions carefully before sending files or
payments and email us directly at
[email protected]
if you have any questions.
All clients must complete and submit our standard agreement form available at our site,
http://pwdcrack.tripod.com
You will also need to send the file(s) for recovery. If you are unsure which file(s) we require, please contact us by email at
[email protected]. If your file(s) are less than
1.5 Meg., you may email them to us at
[email protected]. You may zip compress files using Winzip or Pkzip if this will help reduce file sizes. If you do not know how to use zip compression and need to use it, please contact us by email. You
may send multiple files on separate emails as long as no single file is larger than
1.5 Meg.
To upload larger files to us, go to our on-line hard disk at: http://www.myspace.com
On the left side of the screen you will see a place to enter a screen name, user password and shared folder password.
You may register for your own account (use our referrer code
#U0033893H) on the right side of the screen or you may use our user account. If you do not want to set-up your own myspace account use the following:
Screen Name:
User800
Password: pwdcrack
Shared Folder Password:
customer
When you get to our shared folder click on upload to select the file you want to upload to us.
Please do not upload any files larger than 150 Meg. without contacting us first. Also, please confirm any uploads by sending a confirming email to us at
[email protected]
when you have completed the upload. Very large files (over 150 Meg.) may have to be sent to us.
Password Recovery Service. can accept files on Iomega Zip Disks® and CD-ROM.
Password Recovery Service.
does not expect payment prior to completion of our work, except for our Absolute Word/Excel password recovery service and our user protected PDF recovery
service. If you would like us to perform these services you must make the required payment when you send your file and the standard agreement. Work on these recovery services cannot begin until
we receive the file, agreement and payment. Please do not make payments for our other password recovery services through our secure on-line credit card payment system until we have confirmed
that we have completed our work and recovered your passwords or data.
For our non-AWE/PDF password recovery services, once we have received your file(s) and standard agreement we will begin to process your request. When we have completed our work and recovered your passwords or data, we will send you an email telling you that we have completed our work and instructing you to go back to our site and make a secure on-line credit card payment for the agreed amount.
Password Recovery Service. can also accept checks if you prefer, but we will need to wait until these clear, which means that the process of getting your data or passwords back to you may be delayed.
For our Absolute Word/Excel and user protected PDF password recovery services, we will begin recovering your document as soon as you have sent the file, payment and agreement.
When we have completed the work we will return your decrypted document to you. These services are guaranteed. If for any reason we are unable to decrypt your document, we will refund your
money.
When making a secure on-line credit card payment, please remember to click on the final "ACCEPT" button on the html confirmation page. Some clients forget to hit this button
and fail to complete the credit card transaction. If you complete the credit card transaction, you will receive a confirmation by email. Also, remember to use the name and address of the card holder
when completing this transaction (even if these are different than the client.) The credit card name and address are verified on-line. All prices are quoted in U.S. Dollars and all credit card
transactions are completed in U.S. Dollars.
If you have been contacted by us and told that we have completed our recovery of a non-AWE/PDF password, then proceed to make the specified payment and we will email your password when
we have received a confirmation of your payment. We check our email regularly and will generally get passwords back to you quickly after confirmation, but please allow at least 1 business day for us
to return your passwords to you. If we have asked you to make a payment and you have received an email confirmation of your payment but have not received your passwords or data for one business day,
please send us an email to follow-up.
When we send you your recovered passwords or data, we will also ask you to confirm back to us that you have been able to successfully open the file(s) or read your data on your end.
When we receive this final confirmation, we will remove copies of your data or file(s) from our system.
Most files can be recovered in one business day and you should expect an email from us regarding the status of your work quickly. Files that require brute-force cracking, such as
Word® and Excel® ’97, AmiPro® and some Zip® files can take significantly longer (possibly 4-6 business days.) Absolute Word/Excel password recovery can take 7-10 business
days. PDF recovery can take up to 25 days.
Thank you for choosing
Password Recovery Service. for your password recovery needs.
Click here to let us know what you think or to join our email mailing list.
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